Applebee’s Grill + Bar

5363 Kyle Centre Dr, Kyle, TX 78640, USA

About Applebee’s Grill + Bar

3.7 / 5

from reviews

Is this your business?

    Matthew Garcia
    -
    November 23, 2022

    It's not often I negatively review a place, let alone write about it, but the actions taken by this Applebee's are an inexcusable offense and health violation. We ordered 3 chicken ranch sandwiches to-go on Friday, and they ALL turned out to be RAW. These sandwiches seemed cooked and fried on the outside, we even bit into them and ate some of it, but in the middle the sandwiches were clearly smooth, pink, raw. I was enjoying it until I bit into raw meat, realized what i saw inside the sandwich, and spit it out. We took it back for a refund and to report the problem to staff, they wanted to take our receipt despite having a copy themselves, we did not let them. They agreed to a refund, back to the card charged, but after waiting 4 days they did NOT cancel the order, and proceeded to charge us for the food! Absolutely inexcusable. Will not return to this location in the foreseeable future, and to those still giving these guys a shot, make sure your food is thoroughly cooked, especially if you take it to-go or have it delivered. More importantly, REFUND US APPLEBEE'S!

    Kala
    -
    June 22, 2022

    It was pretty good! The restaurant was empty the time we went, so that was nice. We ordered the beer cheese and pretzels, and loaded waffle fries. We asked no bacon on the waffle fries an upon arrival they had bacon. However, they were kind enough to make us a new batch without.

    Abioham Rodriguez
    -
    April 16, 2022

    The food was great, the service was the worst I have gotten, it took an hour to get seated because “they can’t move tables” they only have one table specifically for 8 people or more. I ordered a margarita as my drink, it took 45min for me to cancel it, because I was already done with my food. I would understand if the restaurant was at least 50% but it wasn’t. I counted three tables and about 5 people at the bar, the only response I got when I canceled my drink was “we’re really backed up…..” It was the worst experience I’ve had, seems like the bartender had no training at all.

    J Marie
    -
    June 23, 2022

    Went for appetizers and drinks service was great! Our server was attentive and everything came out on time… definitely coming back.

    Bonnie Chavera
    -
    September 10, 2022

    By far, we had the absolute worst experience there tonight. I am going to reserve my total bad review for when I contact someone tomorrow. A quick summary we had a very new employee waiting on us. We were there for 2 hours and 2 of us left hungry. They literally forgot to put our child's dinner order in, they cooked 3 steaks for our table. 2 medium, 1 med. Rare. We got 1 rare rare, 1 beef jerky, 1 med well. They wanted me to sit longer so they could re make it. I refused and said I didn't want anything. I had to leave. So we get our check and she only comped my drink. Oh no. I didn't eat I want it off my bill and we gave her our card so she would have it cause we had to go. 20 min later I had to ask for her again. She could not figure out how to take it off the check. This is just a snippet of the horrid experience we had. It was bad for. Seating to leaving. I will take my business elsewhere from now on. Only got a 1 cause I couldn't put zero

    Applebee’s Grill + Bar

    Our Address

    5363 Kyle Centre Dr, Kyle, TX 78640, USA

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